[FULL TIME Remote] Calibration Center Customer Service Rep

Level up your career with a new role at workwarp as a Calibration Center Customer Service Rep! The role is situated in Remote, offering a fantastic work environment. This position requires a strong and diverse skillset in relevant areas to drive success. Earn a reliable and steady income of a competitive salary.

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Description

Essential Job Duties:
• Handle phone and emails from customers pertaining to price quotes for inbound inquiries as well as scheduling of calibrations for vehicles and post calibration billing.
• Call center functions to provide quality customer service.
• Ensure the company establishes and maintains constant communication with customers.
• Knowledgeable on all aspects of product inventory which may include, data entry, cancellations, credits, invoicing and/or customer service inquiries.
• Generate sales/buys from online leads.
• Knowledgeable on different types of ADAS systems and calibrations.
• Assume other duties as assigned.

Education & Experience
• High school degree or equivalent.

Preferred Qualifications
• Call Center Customer service experience
• Bi-Lingual, English & Spanish.
• 2+ years of college

Knowledge/Skills/Abilities
• Must have good written and verbal communication skills.
• Must have good customer relations skills.
• Ability to work well with others.
• Must have the ability to work under conditions of frequent interruptions.
• Be attentive to details.

Essential Physical Demands/Work Environment
• Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently.
• The employee must occasionally lift and/or move up to 50 lbs.
• Be willing to learn and complete calibrations. Apply Job!

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Are You the One We're Looking For?

If you believe you have what it takes, submit your application without delay. We are keen to hear from talented candidates like you.

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