[FULL TIME Remote] IT Analyst I

Our team is expanding! We have a new opening for a IT Analyst I! We have an opening at our office in Remote. This position requires a strong and diverse skillset in relevant areas to drive success. This role offers a salary package of a competitive salary, commensurate with experience.

 

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Make a difference. Be happy. Grow your career. Job Summary... The IT Analyst I is responsible for the analysis of data/systems, researching alternatives, identifying potential solutions, defining test criteria, performing system tests, implementing changes, and monitoring post-implementation performance. They must have the ability to translate data into actionable information. The IT Analyst I supports applications, databases, processes, and business and clinical functions as they relate to their specific business or clinical area. Essential Job Functions • Provide support for systems, processes, and customers and respond in a timely manner to incidents. • Assists with the implementation of clinical and business solutions. • Analyze information required to make clinical and business decisions. • Translate data into meaningful information. • Ability to carry out assignments as specified/directed. • Ability to balance workload and escalate to management as appropriate to meet service levels. • On-going research of solutions and best practices. • Collaborate with other team members, customers, and management. • Demonstrates technical proficiency within assigned clinical and business functions. • Proficient in the applications/tools used within the department for Time Management, Incident Management, Change Management, Time Reporting, Communications, and other tools as provided. • Leads conference calls, meetings, and online meetings to facilitate issue resolution and coordinate application upgrades and enhancements. • Handles customer questions and concerns, communicates well with customers, and handles service problems politely and efficiently. • Seeks out educational opportunities within the organization as well as outside to enhance skill set. Education Qualifications Required • Bachelor’s degree and 3 years of related experience or 6 years of experience in lieu of a degree • 1-3 years of successful analytical experience within a complex healthcare environment • 1-3 years of demonstrated IT success within a field of expertise. Additional Job Descriptions • Fully remote • Periods of high stress and fluctuating workloads may occur. • Long-distance or air travel as needed- not to exceed 10% travel Apply Job!

 

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