Join Today: Call Center Benefits Associate [Remote]
We're looking for a reliable person to join us as a Call Center Benefits Associate [remote]! We are hiring for our Remote location, and the role is available for immediate commencement. This position requires a strong and diverse skillset in relevant areas to drive success. You can expect a salary of a competitive salary for this role, plus comprehensive benefits.
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Employer Industry: Human Resources and Benefits Administration- Why consider this job opportunity...
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on employee satisfaction and overall experience
- Excellent training provided to enhance skills in HR and benefits administration
- Engaging role that allows you to interact with employees and resolve their inquiries
- What to Expect (Job Responsibilities):
- Serve as the first point of contact for employee inquiries related to benefits and HR support
- Manage casework effectively, ensuring timely responses and resolution of employee issues
- Utilize critical thinking and problem-solving skills to navigate complex benefit inquiries
- Collaborate with partner teams to improve processes and resolve cross-functional issues
- Maintain accurate documentation and communication throughout the benefits process
- What is Required (Qualifications):
- Minimum of 2 years of experience working in Benefits or Human Resources, preferably in a contact center or shared service environment
- Strong customer service focus with excellent verbal and written communication skills
- Ability to understand benefit terms and programs
- Proven organizational and time management skills
- Technical proficiency with Microsoft Office Suite or similar software
- How to Stand Out (Preferred Qualifications):
- Bilingual in Spanish (a plus but not required)
- Experience in rapidly changing work environments
- Demonstrated ability to handle sensitive situations with care and empathy
- Familiarity with HR shared services and benefits administration
#HumanResources #BenefitsAdministration #CustomerService #CareerOpportunity #DiversityInclusion
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Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job!
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This is a fantastic opportunity to grow your career. If you have the skills and passion we're looking for, please submit your application today.
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