Join Today: Content Moderation Associate ( West Cost Applicants )
Bring your passion and expertise to make a difference as a Content Moderation Associate! We offer a flexible, hybrid Remote arrangement for this position. This position requires a strong and diverse skillset in relevant areas to drive success. We offer a competitive compensation package, with a salary of a competitive salary.
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Company Description iOPEX Technologies is a new-generation business solutions provider offering optimized IT management and automation services. Since its founding in 2009, iOPEX has grown to over 3,000 employees and has a strong focus on delivering tailor-made solutions to meet the unique needs of each client. With a customer-centric approach and a commitment to building long-lasting... partnerships, iOPEX has earned a marquee list of Fortune 500 clients. Role Description This is a contract remote role for a Content Moderation Associate (West Coast Applicants). As a Content Moderation Associate, your day-to-day tasks will include analyzing and reviewing user-generated content, enforcing platform policies and guidelines, responding to user inquiries, and providing excellent customer service. In addition, you will collaborate with cross-functional teams to ensure content quality and assist with training programs.  We are actively seeking a versatile professional who excels in curating andmoderating news articles and their sources. There is no original reporting involved in this role.  Responsibilities Collaborate with Al development teams to understand project requirements and contribute insights from an editorial perspective, ensuring accuracy and relevance.  Review content against the client organization's community standards. Contribute to the continuous improvement of data labeling processes, providing feedback and suggestions for optimization.  Stay attuned to the news cycle throughout the day. making decisions on sending out notifications and breaking news alerts. Qualifications  Analytical Skills: Ability to analyze and evaluate user-generated content  Communication: Strong verbal and written communication skills  Customer Service: Experience in providing excellent customer service  Technical Support: Knowledge of technical support principles and tools  Training: Experience in conducting training programs  Attention to detail: Ability to identify and address content violations  Ability to work remotely and independently  Experience in content moderation is a plus  Bachelor's Degree in Journalism. Library and Information Science, Communications.  English, or a closely related field.  Proficient understanding of the US news cycle and media landscape.  Availability to work at least one weekend day each week.  Proven experience in managing high-volume content workflows. Maintain the flexibility to adapt to a fast paced work environment and efficiently master  Must be based in the US. with a preference for candidates on the West Coast Apply Job!Â
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