Urgently Hiring: CSR - Call Center (NOT REMOTE)
An exciting opportunity awaits for a talented CSR - Call Center! Enjoy the freedom and flexibility of this Remote role. This position requires a strong and diverse skillset in relevant areas to drive success. We believe in rewarding talent. The total rewards package for this role includes a competitive salary.
Â
Â
Job DescriptionJob Description...
Two Exciting Positions Available!
Are you ready to make a difference in the mortgage industry? WeÂre looking for enthusiastic individuals to join our team as Customer Service Representatives (CSR) and Customer Advocates. If you thrive in a fast-paced environment and enjoy helping others, this could be the perfect opportunity for you!
 Customer Service Representative (CSR)
Pay Rate: $19.00 - $22.00/hr
Schedule Options:
 Monday - Friday: 9am - 9pm (8hr days/1hr lunch)
 Monday - Thursday: 10am - 9pm (10hr days/1hr lunch)
Job Requirements:  1-2 years of experience in a call center  Tech-savvy with proficiency in software programs and CRM systems  Inbound/outbound call experience  Ability to pass a drug test and background check  Recent high school graduates with a high GPA or IB diploma may qualify without prior experience!  Customer Advocate
Pay Rate: $17.00 - $23.00/hr
Schedule: Monday - Friday, 8:30am - 5:00pm (40 hours/week)
Job Requirements:  1-2 years of experience in a call center  Tech-savvy with proficiency in software programs and CRM systems  Experience with inbound/outbound calls, chat, and email correspondence  Ability to pass a drug test and background check  Recent high school graduates with a high GPA or IB diploma may qualify without prior experience!
About Us:
We are a leading local mortgage company committed to providing exceptional service to our clients. As a member of our team, you'll engage with borrowers, loan officers, real estate agents, and other business partners to create positive customer experiences.
What WeÂre Looking For:
A positive attitude, strong communication skills, and a genuine passion for helping others. If you enjoy an inbound call center environment and are ready to take your career to the next level, we want to hear from you!
Key Responsibilities:  Meet and exceed daily, weekly, and monthly call performance metrics  Handle inbound calls and conduct outbound welcome/payment reminder calls  Assist borrowers with inquiries, verifying account information with compliance to data privacy regulations  Maintain accurate borrower records and update customer account information  Deliver scripted campaigns to guide borrowers to the appropriate departments  Complete administrative tasks as assigned
Ready to Join Us?
E-mail your resume to Devin at [email protected].
DonÂt miss out on this opportunity to grow your career in a supportive and rewarding environment. We canÂt wait to meet you!
Job Type: Full-time
Pay: $17.00 - $23.00 per hour
Expected hours: 40 per week Apply Job!
Â
Your Future Starts Here
Don't miss out on this exciting role. We are looking forward to hearing from you. Apply now!
Apply To This Job