Urgently Hiring: Patient Services Call Center Representative
We're on a mission and need a skilled Patient Services Call Center Representative! This role is 100% remote, giving you full control over your work environment. This position requires a strong and diverse skillset in relevant areas to drive success. In recognition of your expertise, this position offers a salary of a competitive salary.
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This is fully remote work from home position. If you have a strong dermatology medical billing or coding background, please apply! We have many roles opening these next few weeks. We are a medical billing / revenue cycle management company serving private dermatology throughout the country. We are looking for a Patient Services Specialist to serve as a point of contact for patients with questions about their patient balances. You will be communicating with patients via phone and e-mail and providing exemplary service each step of the way. Responsibilities  Handle a heavy phone volume across all our clients, answering calls and emails from patients, explaining their patient responsibility, taking payments etc.  Identify billing issues and solve underlying issues with claims. Escalate issues to the right team members on the billing team  Collect payments over the phone where applicable  Provide exemplary customer service Required Skills / Experience  Familiarity with medical... billing concepts is a MUST. Applicants with no medical billing experience will not be considered for this role.  BONUS: experience working in dermatology  A successful candidate must understand in detail how medical insurance works and possess a knack for diagnosing and reviewing claims-related issues.  Strong computer skills, excellent typing skills and ability to learn new Practice Management systems. Experience with Modernizing Medicine is a plus but not required.  Excellent customer service skills and pleasant demeanor  Ability to multitask and keep calm under pressure  Candidates must submit video screening otherwise application will not be accepted Benefits  Fully remote work from home position  Health benefits for employees  we cover 90% of the cost!  Collaborative and rewarding environment Job Type: Full-time Pay: $16.00 - $18.00 per hour Expected hours: 40 per week Benefits:  401(k)  Dental insurance  Health insurance  Life insurance  Paid time off  Vision insurance Schedule:  8 hour shift  Monday to Friday Application Question(s):  https://evaluate.indeed.com/jobs/cb428709-16a2-4f98-aa0a-d42a623de0a1/interview Experience:  Medical billing: 1 year (Required) Work Location: Remote Apply Job!Â
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This is a fantastic opportunity to grow your career. If you have the skills and passion we're looking for, please submit your application today.
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