Urgently Hiring: Sephora careers remote
Ready to take the next step in your career? Join us as a Sephora Careers Remote! This position offers a hybrid work model, combining remote work with time in our Remote office. This position requires a strong and diverse skillset in relevant areas to drive success. This position comes with an attractive salary of a competitive salary.
Â
Â
IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000 team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the worldÂs most innovative brands.IntouchCX has been recently recognized as one of the Best Employers for Diversity in 2022 by Forbes and Statista Inc. This recognition comes after IntouchCX was named by Forbes as one of AmericaÂs Best Large Employers for 2022, and a Top Employer for New Grads.
Position:Â Remote (Work from Home) Beauty Advisor on behalf of our client Sephora
Rate:Â $18.00 (this rate applies for this specific client only)
Job Type: Â Seasonal
IntouchCX is looking for a Remote Beauty Customer Service Specialist on behalf of our Global Beauty-Retailer client Sephora. This position is perfect for any individual inspired by the world of skincare, color, fragrance, body, smile care, and hair care. The ideal candidate will provide concierge level customer service, make product recommendations, and connect with others about SephoraÂs products and services. In this role, you will be representing the worlds leading beauty provider as an advisor to customers via inbound voice, emails, and chat.
Note: All applications, interviews, orientation and training will be done virtually. IntouchCX will also provide all hardware and equipment necessary.
As a Beauty Customer Service Specialist, you willÂ
Provide exceptional solutions for requests / inquiries that come through phone and chat softwares, while working remotely from home
Demonstrate Sephora standards by providing exceptional personalized service to clients
Fulfill client requests by processing transactions, completing transactions, or forwarding client requests to the correct team for resolution
Maintain composure, professionalism, and work efficiently when dealing with disappointed clients
Use positive, professional, and appropriate grammar and word choice in written communication with clients
Proactively engage the Sephora.com website and knowledge base to provide client solutions
Display a positive, confident attitude for tackling new challenges and initiatives
Maintain adherence to key performance indicators (KPI) Apply Job!
Â
Your Future Starts Here
Don't miss out on this exciting role. We are looking forward to hearing from you. Apply now!
Apply To This Job