Urgently Hiring: Student Account Specialist /Part-Time/
Shape the future with us at workwarp. We need a Student Account Specialist /part-time/! We are hiring for our Remote location, and the role is available for immediate commencement. This position requires a strong and diverse skillset in relevant areas to drive success. This role offers a salary package of a competitive salary, commensurate with experience.
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Quantic is seeking a highly motivated and skilled individual with excellent customer service skills to fill a part-time position as a Student Account Specialist. The ideal candidate will have previous experience working with student accounts, collecting tuition payments and fees, and managing numerous CRMs.The successful candidate will:
 Provide guidance to students on financial policies and procedures related to all aspects of the student account throughout the student life-cycle at Quantic
 Be responsible for accepting and posting of payments, issuing receipts, and reconciling respective transactions
 Support students in obtaining appropriate documentation for tuition and/or employer reimbursement
 Work with various departments to streamline and implement the tuition and/or employer reimbursement process
 Process refunds as needed
 Assist in the management and maintenance of appropriate data and reporting
 Convey a professional image and maintain positive, professional and helpful interactions with students, staff, faculty, and external customers
 Resolve account-related issues
An equivalent combination of education and experience may be considered.
Experience includes:
 Bachelor's degree or higher
 Minimum of one (1) year of related experience (an equivalent combination of education and experience may be considered)
 High level of attention to detail and critical thinking skills
 Strong interpersonal, written, verbal, grammatical skills
 Exceptional student service skills
 Knowledge of Microsoft Word and Excel
 Experience with CRMs such as Salesforce
 Commitment to working in a collaborative environment
Preferred experience:
 Previous remote work experience
Pedago supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity/expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical or mental disability, or any other protected class.
We are proud to offer part-time employees the following benefits:
 Flexible, remote work environment
 Paid sick leave
 Tuition-free enrollment in Quantic/Valar degree and/or certificate programs after 3 months of service
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