Urgently Hiring: Work from Home- Customer Service Representative
Role Snapshot:
- Location: Remote
- Start Date: Immediate openings available
- Compensation: a competitive salary
- Position: Work From Home- Customer Service Representative
- Company: Workwarp
Â
Â
We are seeking Customer Service Representatives to assist our clientÂs customers via inbound calls in a fast-paced environment. Our representatives provide excellent service to existing customers with a one call resolve mindset. We accomplish this by handling customer questions and concerns with speed and professionalism. Experienced or entry-level candidates should be willing to learn on the job, have excellent communication skills, and be highly reliable.A world of opportunity is waiting...
LetÂs get started!
Benefits
 Medical, Dental, Vision (Eligible after 30 days)
 Tuition Reimbursement
 Paid Time Off (Earn immediately and use after 90 days)
 Referral Incentive Program
 Premium discount offerings (movie tickets, amusement parks, gyms, etc.)
 Performance Bonus
Responsibilities
 Answer inbound calls and greet customers with energy and enthusiasm
 Collaborate as part of a team to accomplish individual and team results
 Understanding and striving to meet or exceed call center metrics while providing excellent and consistent customer service.
 Meets department productivity and quality standards.
 Strive for first call resolution and take true ownership of customer needs and issues
 Demonstrated expertise in knowledge of policies and procedures related to client policies
 Utilizing software, databases, scripts, and tools appropriately.
Requirements
 Candidate must be residing in one of the following states: AL, AZ, FL, GA, IN, KS, MD, MI, MS, MO, NC, NV, OH, OK, SC, TN, TX, VA, WV
 Minimum High school diploma, GED
 At least 6 months of customer service experience in a transaction based environment (call center, food service, hospitality, or retail) preferred, demonstrating ability to be empathetic and compassionate
 Attendance is key to success and necessary to meet objectives
 Clear a criminal background check and drug screen
Work from Home Requirements
 Environment: Quiet, secure, and distraction free for the duration of working hours.
 Landline Phone: Not required
 Internet: Wireless not permitted.
 Internet Speeds: Minimum 10MBPS download/ 5 MBPS upload
 Connection: Direct connection from modem to PC required
WeÂre excited youÂve considered to Be More with iQor. WeÂll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. Apply Job!
Â
Ready to Apply?
If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.
Apply To This Job