[Work From Home] Customer Service Representative I - NCC - 999134
If you're driven by purpose, this role is for you. We are hiring a Customer Service Representative I - NCC - 999134 **work From Home Within The Tri-county Area, Upon Completion Of Onsite Trainings**! Based in our vibrant Remote office, this role is available now. This position requires a strong and diverse skillset in relevant areas to drive success. Earn a reliable and steady income of a competitive salary.
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Employer Industry: Higher Education Why Consider This Job Opportunity  Salary up to $18.25 per hour  Comprehensive benefits package including tuition waiver and retirement plan  Opportunity for career advancement and growth within the organization  Work from home flexibility available after completing onsite training  Supportive and collaborative work environment  Chance to make a positive impact on student experiences What To Expect (Job Responsibilities)  Provide exceptional customer service to students and patients across various communication channels  Assist with admissions, enrollment, registration, and financial aid processes  Navigate ERP and CRM systems to support students in their enrollment journey  Schedule patient appointments and manage electronic medical records for compliance  Ensure adherence to HIPAA regulations and university policies regarding personal information What Is Required (Qualifications)  High School Diploma or Equivalent  Minimum of one (1) year of customer service experience  General knowledge of customer service principles and English language structure  Proficient in problem-solving, active listening, and time management skills  Ability to communicate effectively in both oral and written forms How To Stand Out (Preferred Qualifications)  Associate or Bachelor's degree  Experience in higher education, student services, or healthcare  Knowledge of academic programs and Title IV regulations  Familiarity with Banner, Recruit, and/or Avaya systems  Bilingual proficiency in English and Spanish #HigherEducation #CustomerService #CareerOpportunity #RemoteWork #CompetitiveBenefits We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS. Apply Job!Â
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