[Work From Home] Part-time Insurance Verification Specialist

Fit right into our supportive and forward-thinking team as a Part-time Insurance Verification Specialist - Remote/at Home Work! Whether you're in our Remote hub or working remotely, you'll be a core part of the team. This position requires a strong and diverse skillset in relevant areas to drive success. We are prepared to offer a competitive salary to attract a top-tier candidate for this role.

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The Quality Assurance Department is responsible for verifying life and health insurance applications directly with potential customers. It is a vital part of our Company's New Business and Underwriting process. The information you verify and gather directly relates to determining whether the Company will decline or issue a policy.

Summary Job Description:

We're looking for outgoing, hardworking individuals who are self-starters, can work independently and are detail oriented. As a Call Center Representative you'll handle inbound and outbound telephone calls with potential customers and accurately document the information on the appropriate database. You must have a positive, helpful attitude with customers to quickly gather information and record it. There is no cold calling and no phone sales. Friendly, casual work environment with full-time and part-time positions available. Excellent earning potential - hourly wage plus bonus based on performance.

Primary duties & responsibilities: • Make outbound calls to potential customers to verify and document required information to finalize applications for underwriting assessment • Use the Quality Assurance database and conduct appropriate assessments on what additional customer information or verification is needed • Clearly explain the application process to potential customers • Accurately complete additional paperwork as needed • Maintain appropriate levels of communication with management regarding actions taken within the Quality Assurance database • Transfer calls to appropriate department as needed • Successfully meet the minimum expectation for departmental key performance indicators (K.P.I's)

Required Knowledge, Skills, & Abilities:
• Excellent oral and written communication
• Superior customer service skills required - friendly, efficient, good listener
• Proficient use of the computer, keyboard functions and Microsoft Office
• Minimum typing requirement of 35 wpm
• Ability to multi-task
• Knowledge of medical terminology and spelling a plus
• Ability to work under pressure
• Excellent organization and time management skills
• Must be detail-oriented
• Have a desire to learn and grow within the Company

SCHEDULE: Tuesday - Friday 5PM - 9PM & Saturdays 8AM - Noon Apply Job!

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We Want to Hear From You!

If this role sounds like a perfect fit, don't hesitate. Apply today and let's build the future together.

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