[PART_TIME Remote] Customer Service Rep (Onsite)
Level up your career with a new role at workwarp as a Customer Service Rep! Embrace a modern work style with this fully Remote opportunity. This position requires a strong and diverse skillset in relevant areas to drive success. An attractive remuneration of a competitive salary is on offer for the successful candidate.
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Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!For more information about our benefits, see below!
We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."
What do our Customer Service Representatives (CSR) do?
Our CSRÂs are the first contact to help resolve customers' concerns. They are courteous, knowledgeable, and empathetic to the callers concerns in their homes and businesses. They enjoy making a customer feel confident that their concerns will be handled promptly and professionally.
Responsibilities include, but are not limited to;
 Maintain good customer relations both on the phone and in person
 Gather information from customers to help identify and solve problems
 Confirm, schedule, and reschedule services for the customer
 Set sales appointments for new customers
 Answer billing questions
 Complete general clerical duties as assigned
 Work as a team with Service and Sales
 Sell the value of our services and suggest upgrades to service
 Smile while talking on the phone
What do you need?
 High school diploma or GED
 Have excellent listening and communication skills
 Have a pleasant phone voice and ability to clearly speak and be understood on the phone
 Demonstrate multitasking skills to enter accurate data and type while speaking with customers
 Remain calm and able to work under pressure when busy and help other team members
 Strong attention to detail and willingness to learn
 Excellent organization and time management skills
 Available to work Monday-Friday and Saturdays as needed
 Successfully meet pre-employment background screen
Why Choose Us?
A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click here to read more about our Total Rewards Program which includes:
Professional and Personal Growth
 Multiple avenues to grow your career
 Training and development programs available
 Tuition Reimbursement benefits (for FT Colleagues)
Health and Wellness
 Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
 Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Savings and Retirement
 401(k) retirement plan with company-matching contributions
Work-Life Balance
 Vacation days & sick days
 Company-paid holidays & floating holidays
 A company mindset that prioritizes health, safety, and flexibility
We are looking for individuals who want to make a difference where our customers live and work. Is that you?
This company is a Drug Free workplace.
Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.
Know Your Rights - Workplace Discrimination is Illegal
Pay Transparency - Nondiscrimination Provision
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Don't miss out on this exciting role. We are looking forward to hearing from you. Apply now!
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