[PART_TIME Remote] Hiring Remote Customer Service Reps
Core Information:
- Start Date: Immediate openings available
- Compensation: a competitive salary
- Company: Workwarp
- Location: Remote
- Position: Hiring Remote Customer Service Reps - Part-time/full-time - Hourly Rates Ranging $16-$26/hr.
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Customer Service RepresentativeHiring Remote Customer Service Reps - Part-Time/Full-Time - Hourly Rates Ranging $16-$26/Hr.
Entry-Level and Experienced Positions Available.
As a Customer Service Representative, your role will be to focus on providing the correct resolutions for both customers and the business.
You will handle customer relationships and assist with their individual service needs whilst delivering best-in-class customer service.
Job Description
 Handle specific Inbound/Outbound calls from customers
 Recognize individual customer service needs and resolve their inquiry
 Provide excellent customer service, negotiation, and interpersonal skills, with the ability to recognize and support the specific needs of the most vulnerable customers
 Maintain and update customer related information systems to ensure that our client hold accurate records; collect and access appropriate information relevant to type of call
 Respond to customers through a variety of channels including telephone (both inbound and outbound), internet, and written correspondence as appropriate
 Acquire detailed knowledge of product ranges and services to provide excellent service
 Serve customers across the product portfolio and resolve a wide range of common inquiries
Qualifications
 High School Diploma
 Experience in contact/call center
 Good/Excellent Computer Skills
 Ability to work with MS Word and Excel
 Effective time management and self-accountability
 Excellent Written and Verbal Communication Skills
 High level of professionalism
Review additional details and apply on online.
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