Remote jobs hiring immediately

Bring your passion and expertise to make a difference as a Remote Hiring Immediately! The role is situated in Remote, offering a fantastic work environment. This position requires a strong and diverse skillset in relevant areas to drive success. A salary of a competitive salary is offered, reflecting your skills and experience.

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Shift One is currently looking for several Customer Service Representatives on first shift. We at Shift One are a job marketplace connecting frontline professionals directly to employers for contract and permanent opportunities. We are focused on making frontline work better one job at a time - for our professionals, for customers, and for partnered employers. This is an exciting opportunity with growth potential!

Available shifts:

• Schedule A is Monday to Friday, 7:30 AM to 4:00 PM


• Schedule B is Monday to Friday, 9:30 AM to 6:00 PM


• Schedule C is Sunday to Thursday, 8:30 AM to 5:00 PM

• Answer and book incoming calls, emails, and other requests projecting a professional and memorable image to the customer


• Make outbound calls to book and confirm existing and potential customers to book the dispatch board to full capacity


• Selling services to consumers who call customer service. De-escalate situations involving customers, offering patient assistance and support


• Call clients and customers to inform them about the company’s new products, services and policies


• Guide callers through troubleshooting, navigating the company site or using the products or services


• Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items


• Collaborate with other call center professionals to improve customer service


• Help to train new employees and inform them about the company’s customer management policies


• Prepare call performance reports. Manage call performance


• Maintain database by entering information on every call

• Strong communication, both written and verbal


• Great active listening skills


• Exceptional interpersonal and rapport building skills


• A patient and empathetic attitude


• Strong time management and organizational skills


• Adaptability and flexibility. Comfortable working in fast-paced environments


• Troubleshooting skills, either basic or advanced, depending on the role and industry


• Computer literacy. Phone skills, including familiarity with complex or multi-line phone systems


• Expertise in the customer service area they focus in, such as accounts, sales, technical support or another area


• Ability to speak multiple languages, especially those common among callers

• Starting base pay is $16.00 to 18.00 / hr., depending on schedule & role


• Overtime is also available


• Weekly pay


• Paid Time Off (start accruing time immediately)


• 7 Paid Federal Holidays and 1 Floating Holiday


• Health, Vision and Dental Insurances (coverage starts on Day 1!)


• Apply today!

Pay: $16.00 - $18.00 per hour

Benefits:

• Dental insurance


• Health insurance


• Paid time off


• Paid training


• Vision insurance


• Work from home

• 10 hour shift


• 8 hour shift


• Day shift


• Monday to Friday


• Overtime

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Are You the One We're Looking For?

If you believe you have what it takes, submit your application without delay. We are keen to hear from talented candidates like you.

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