NOC Specialist 3rd Shift - ISP
Job Highlights:
- Compensation: a competitive salary
- Start Date: Immediate openings available
- Company: Workwarp
- Position: NOC Specialist 3rd Shift - ISP
- Location: Remote
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Looking for a rewarding career that offers more than just a paycheck? You'll have the chance to be an integral part of the NOC team, monitoring and responding to alarms and events within an advanced infrastructure monitoring platform...  You'll receive company-provided equipment, enabling you to perform your duties efficiently and effectively from day one.  Enjoy a flexible hybrid schedule, allowing you to balance your work and personal life effectively.  Benefit from a comprehensive package including health, vision, and dental insurance, paid vacation, and holidays, ensuring your well-being and peace of mind. If you're interested in this opportunity, apply here! Responsibilities  Troubleshoot and monitor activity throughout the network  Isolate and diagnose faults and escalate to higher levels of support for resolution as appropriate  Interact with departments to address issues identified within the network  Adhere to company and department policy and practice in an effort to assure prompt resolution to identified problems  Additional duties as assigned Experience & Skills  High school diploma or GED required  Associate's degree in Networking or IT preferred  A minimum of 6 months of Tier 2, BTSC, or equivalent Cable TV/Broadband/Telecommunications experience is required  Applied knowledge of data networks, and/or telecommunication infrastructure, and/or maintaining a cable plant  Working knowledge of Cisco Technologies  Working knowledge of DWDM and SONET  Able to work flexible hours, including evenings and weekends; experience in a 7x24x365 support environment a plus  Excellent troubleshooting skills  Good decision-making skills  Ability to work under stress  Ability to follow detailed procedures  Ability to work within a team environment  Excellent written and verbal communication and interpersonal skills Salary Details  $18-20PH  Company provided equipment  Hybrid schedule  Health, vision, and dental insurance  Paid vacation, holidays and flex paid time off  401K with a generous company match  Pay increases through self-guided training  Shift differential pay increase for evening shifts  Employee discounts, where available in areas where their services are not available, and reimbursement of internet/cable services are provided  Education enrichment up to $5,000 per year for qualified employees  Employee Wellness Program Apply Job!Â
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