Hiring Now: Aviation Customer Service Representative
Position at a Glance:
- Start Date: Immediate openings available
- Position: Aviation Customer Service Representative
- Location: Remote
- Company: Workwarp
- Compensation: a competitive salary
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Job Summary The Customer Service Representative is responsible for ensuring each customer has a pleasant experience at Western Aircraft by providing a friendly welcoming atmosphere, and exceptional service through anticipating needs and proactively offering services. It is the expectation that all customer requests will be performed in a timely, professional manner. This person will act as the... face of Western Aircraft and be the first point of contact for all visitors. Schedule: Thursday-Monday, 1pm-9pm Duties & Responsibilities  Answers telephones, takes and relays messages to appropriate personnel in a timely manner  Documents service requests by completing an aircraft arrival form  Coordinates customer lodging accommodation requirements  Insures rental cars are ordered, on-site, and clean prior to customer arrival  Greets arriving/departing customers  Facilitates customer and vendor catering requests  Communicates service requests to personnel in Line Service, Maintenance and Avionics via telephone and two-way radio  Informs customers of other services provided by Western Aircraft Qualifications & Job Requirements  Minimum two (2) years' experience in a customer service role Other Prerequisites  Pass pre-employment drug screen and background check  Ability to obtain Airport Issued security badge  Valid Driver's license Work Environment & Physical Requirements  Work is performed in an office environment with moderate noise level. Constantly requires repetitive movement of the wrist, hands, and/or fingers. Constantly requires clear vision to read printed materials and computer screen to accomplish work. Available Benefits  Medical, dental, vision  Short term & Long term Disability - paid 100% by Company  Life & Accidental Death and Dismemberment - paid 100% by Company  Paid vacation, holidays, sick leave, jury duty, bereavement  Health Savings Account or Health Reimbursement Account (employer contributions tied to participation in wellness program)  401K & Roth 401k with employer match  Flexible Spending programs Western Aircraft Inc. has a Drug Free Workplace Policy which includes applicants passing pre-employment testing in accordance with 14 CFR 120. Applicants testing positive for the presence of prohibited drugs are ineligible for employment. DOT applicants who become employees of Western Aircraft Inc. will also be subject to random, reasonable cause, reasonable suspicion, and post-accident testing. Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. PI250788718 Apply Job!Â
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