[Remote/WFM] Customer Service Representative - Onsite or Remote
Fit right into our supportive and forward-thinking team as a Customer Service Representative - Onsite Or Remote! We are hiring for our Remote location, and the role is available for immediate commencement. This position requires a strong and diverse skillset in relevant areas to drive success. You will be compensated with a competitive salary for your time and effort.
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Location: Sioux Falls, SD Shift: Varying shift options available Job Status: Full-Time and Part-Time... Pay: $17.00-18.90/hour starting, additional monthly incentives available Company: PREMIER Bankcard Bilingual skills are compensated in the form of a 10% differential (English/Spanish). Work Site This job is offered on-site in Sioux Falls and remote. Note: Remote employees must live within 50 miles of a PREMIER location or plan on relocating. Shift OptionsPREMIER Hours of Operation: Monday-Friday 7:00am-9:00pm and Saturday 8:00am-4:30pm  Full Time: Monday-Friday 12:30pm-9:30pm, Every Third Saturday 8:00am-4:30pm  Full-Time (Split): Monday-Friday 8am -12pm- and 4pm-8pm, Every Third Saturday 8:00am-4:30pm  Full-Time (Split): Monday-Friday 8:30am -12:30pm- and 4:30pm-8:30pm, Every Third Saturday 8:00am-4:30pm  Part Time: Monday-Friday 2pm-9pm, Every Third Saturday 8:00am-4:30pm  Flexible scheduling opportunity for top performers  No Sundays! About the Role  Answer inbound calls about our products and services.  Understand policies and procedures used for daily operations.  Take accountability for customer satisfaction with a highly professional demeanor.  Demonstrate a strong phone presence while assisting those with less than perfect credit.  Achieve high satisfaction on customer surveys.  Participate in team meetings. Training  Extensive paid training program, up to 3 weeks in length.  Ongoing training opportunities for future success! Pay Base wage starting at $17-18.90/hr. with opportunities to increase take home pay.  Top 75% of associates are eligible for incentives  Career path from Associate I to Associate IV - each step earning an increase in pay  Earn up to an additional $3.50/hr. when working non-traditional hours  Bilingual skills are compensated in the form of a 10% differential  Flex Scheduling opportunity for top performers Competitive Benefits Package  Full medical benefits for 20+ hours/week  FREE dental and vision coverage  Generous time off plans including PTO, Sick Pay, and Bonus Days  401(k) - dollar-for-dollar match up to 5% of total compensation  Special discounts and offers for events at the Denny Sanford PREMIER Center  Employee Wellness Program  Paid Community Volunteer Hours - PREMIER averages 30,000 hours per year  Fun Employee Parties Our Culture  We have an emphasis on personal success, respect, health, wellness, fun and giving back  Employees are rewarded, valued, and celebrated for hard work.  Career advancement opportunities is a way PREMIER leaders show they care.  Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more Apply Job!Â
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