Remote Customer Agent (Entry Level)

Job Title: Remote Customer Agent – Entry Level (USA Only) Location: Remote – United States Job Type: Full-Time | Entry-Level About the Role We are hiring motivated and service-oriented individuals to join our team as Remote Customer Agents. This is a fully remote, entry-level position ideal for those who enjoy helping others and want to build a long-term career in customer support. Paid training is provided no previous experience required. Key Responsibilities • Respond to customer inquiries via phone, email, or live chat • Assist customers with account questions, orders, and basic troubleshooting • Record details of customer interactions in the system accurately • Escalate unresolved issues to the appropriate team or supervisor • Maintain a positive and professional attitude in every interaction • Meet daily performance metrics related to service quality and productivity Basic Qualifications • Must be legally authorized to work in the U.S. • High school diploma or equivalent • Strong verbal and written communication skills • Basic computer skills, including familiarity with email and web navigation • Access to a reliable internet connection and a quiet, distraction-free workspace • Ability to work independently and manage time effectively • Prior experience in customer service, retail, or call center environments • Familiarity with tools like Zendesk, Freshdesk, or Salesforce What We Offer • Fully remote position (U.S.-based only) • Competitive hourly pay • Weekly pay + optional performance bonuses • Paid training and virtual onboarding • Health, dental, and vision insurance • Opportunities for advancement and internal promotions • Supportive and inclusive remote team environment Job Type: Full-time Pay: $56,134.98 - $75,560.41 per year Benefits: • Dental insurance • Flexible schedule • Health insurance • Vision insurance • Work from home Shift: • 8 hour shift • Day shift Work Location: Remote Apply Job! Apply to this Job