Respiratory Therapist - Therapy Adherence

Description: • Analyze home sleep test results to identify patterns and abnormalities. • Communicate findings clearly and effectively to customers. • Address customer questions and concerns. • Conduct virtual machine setups for CPAP and BiPAP devices to ensure proper configuration and patient understanding. • Titrate CPAP/BiPAP pressure following clinical guidelines to optimize therapy effectiveness. • Review and monitor patient compliance data from cloud-connected PAP devices. • Identify therapy issues or non-compliance and proactively engage with patients to troubleshoot and resolve. • Perform virtual mask fittings and provide recommendations to optimize seal, comfort, and long-term success. • Educate patients on proper usage, cleaning, and maintenance of their PAP equipment. • Guide patients through resupply schedules and assist in facilitating timely and accurate replacement of masks, cushions, filters, and tubing. • Provide empathetic and knowledgeable support to help patients overcome common therapy challenges such as dryness, leaks, or discomfort. • Maintain documentation of patient interactions, troubleshooting steps, and follow-up plans in internal systems. • Stay up to date on DME products, PAP accessories, and best practices in sleep apnea treatment. • Collaborate with internal clinical, support, and logistics teams to ensure smooth coordination of care. • Contribute ideas and insights to improve the follow-up program and enhance the patient experience. Requirements: • Licensed Respiratory Therapist (RRT or CRT), RRT-SDS preferred with at least 3 years of DME experience working with home respiratory devices, including CPAP/BiPAP therapy • Familiar with mask types, resupply guidelines, and best practices for long-term PAP success • Skilled in virtual education, troubleshooting, and mask fittings • You are patient-focused and driven to help individuals achieve better health through consistent and compassionate support • Comfortable using telehealth platforms and cloud-based compliance systems • Knowledgeable in Durable Medical Equipment (DME) and Home Medical Equipment (HME), specific to sleep apnea care • Excellent communicator, both written and verbal, and able to maintain patient confidentiality • Thrive in a remote, fast-paced, collaborative environment where priorities can shift—and you’re ready to adapt and respond quickly Benefits: • The Company currently provides medical, vision, and dental insurance • 100% of the employee medical, vision, & dental premiums covered by the Company. • Option to participate in both a medical FSA and dependent care FSA. • 401(k) plan, with fully matching contributions up to 3% of salary and 50% matching from 3% to 5% of salary. • Company paid life-insurance policy. • Option to participate in a voluntary pet-insurance policy. • Eligible for Paid Time Off in accordance with the company’s policies. • Seattle-based employees will receive commuter benefits. Apply Job! Apply to this Job