Microsoft Digital Workplace Analyst 2

Description: • Triage incoming tickets for Digital Workplace incidents, service requests and tasks • Provide second-tier support and troubleshooting for Microsoft 365- and Google Workspace-related issues • Provide individual, team, and company-wide training on Microsoft 365 products and services • Publish and maintain support documentation for team and company consumption. • Partner with Technology teams and other external workgroups for the integration of applications that support Office 365 solutions • Collaborate with stakeholders to gather requirements and translate them into technical specifications • Design and implement custom solutions and implement business workflows using SharePoint and Power Platform (e.g. Power Apps and Power Automate) • Support governance, security and lifecycle management for Microsoft 365 and Google Workspaces products and data • Ensure compliance with enterprise security and data protection standards • Hands-on administration of Microsoft 365 cloud technologies, such as Azure, OneDrive, SharePoint, Teams, Purview • Administer access and configure Microsoft 365 and Google Workspace resources, features and solutions • Ongoing self-lead training on O365 changes pertaining to Microsoft releases on each O365 product • Evaluate and recommend tools, technologies, and platforms to improve productivity and business outcomes • Perform other duties as assigned Requirements: • Bachelor's degree in related field preferred or equivalent experience • At least 2 years’ experience in working with Microsoft 365 • Knowledge of managing SharePoint Online, OneDrive for Business, Microsoft Office, Teams and Power Platform through Microsoft 365 tenant administration • Knowledge of configuring and administering Microsoft 365 solutions using PowerShell • 2+ years’ developing automation solutions with Microsoft Power Platform including Power Apps, Power Automate and Power BI (preferred) • An understanding of business analysis and requirements documentation • SharePoint development as it relates to document management; permissions; content types; configuring web parts; workflows; custom lists et al. • An understanding of the principles of enterprise content management. • Proficiency in Microsoft Outlook, Excel, PowerPoint and Word • Demonstrates key competencies to include cultivating innovation, collaborating, and nimble learning • Google Workspace knowledge preferred Benefits: • Competitive compensation and benefits, including medical, dental, and vision coverage • Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance • Financial benefits for retirement and health savings • Employee recognition programs • Discounts at Choice hotels worldwide Apply Job! Apply to this Job