Full Time Remote Customer Service

Zaktos is a designing company that focuses on creating a unique experience for every client and making their dreams a reality. We work on both interior and exterior, commercial and residential. Our mission is to make our clients' vision become a reality. The main responsibility is to provide a first-class customer service experience in a timely manner and provide resolution to our clients inquiries and concerns as well as work alongside them to create a personalized experience. We are looking for someone that has creativity, passion and likes to interact with people. Basic qualifications: • Availability to work from home and/or in person • High school diploma • Willingness to work weekends if needed • Industry experience is a plus but not a requirement, we provide training Responsibilities: • Provide a personalized experience for every single client through product expertise and outstanding service • Helping clients design custom solutions to fit their specific needs • Keep records of customer interactions, process customer accounts and file documents • Manage all phases of the client experience from initial contact through product delivery • Represent our brand through communication, personal appearance and professionalism • Build sustainable relationships of trust with clients through open and interactive communication Apply tot his job