Insurance Account Manager, P&C (Remote, Idaho)
About the position
Responsibilities
• Responding to and resolving customer service inquiries via phone, email, and CRM channels.
• Preparing certificates of insurance and processing changes requested by customers.
• Updating Salesforce CRM system with customer and policy information.
• Making outbound calls to existing customers to solicit policy renewals.
• Picking up overflow calls from the sales desk and taking messages.
Requirements
• High School Degree or equivalent required, College Education Preferred.
• Property and Casualty Insurance License is a must.
• 1 year of experience in Call Center or related field.
• 1 year of experience in P&C Insurance Account Management.
Nice-to-haves
• Experience in outbound sales and telemarketing.
• Strong communication skills, both written and verbal.
Benefits
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Work from home
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