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Sr. Associate, Process Management (Remote)

Remote, USA Full-time Posted 2025-11-03
About the position Responsibilities • Partner with Manager to build and manage process excellence across Software, BC&P, UK, and Canada. • Identify process improvement opportunities and implement them through collaboration with Business Risk Offices and business division teams. • Facilitate sessions with Business SMEs to clarify processes, risks, and controls. • Prepare Process Owners and Process Managers for audits, including pre-audit reviews with SLTs team. • Maintain formal process documents and document processes and projects as needed. • Collect, analyze, and measure process data to compile reports for senior leadership. • Perform quality assurance checks to ensure accuracy for leadership reporting. • Create and manage process communications tailored for various audience levels, including executives. • Understand customer needs and drive process improvements. • Act as a subject matter expert to partner with project customers for desired outcomes. Requirements • At least 2 years of experience in Process Management or Project Management. • At least 2 years of experience designing, building, and managing internal business processes. • At least 2 years of experience working on cross-functional teams or projects. Nice-to-haves • Bachelor's Degree or military experience. • 2+ years of experience in Risk Management. • PMP, Lean, Agile, or Six Sigma certification. • Business Process Management certification. Benefits • Comprehensive health benefits • Financial benefits including performance-based incentives • Inclusive workplace environment Apply tot his job Apply To this Job

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