R212498 Manager, Associate Relations Investigator (Remote)

About the position Responsibilities • Investigate and resolve all types of employment complaints, including harassment, discrimination, retaliation, wage and hour issues, wrongful termination, etc. • Resolve manager and associate issues by acting as a consultant/coach through providing guidance on conflict and dispute resolution. • Thoroughly document investigation plans, interviews, summaries and recommendations in a timely, high-quality manner. • Act as an objective and knowledgeable resource to work through challenging employment, performance and policy issues. • Tailor and deliver communications in an effective, measured way to help influence the right outcomes with stakeholders and mitigate risk. • Thoroughly investigate complaints, while using good judgment to analyze evidence and make recommendations. • Act as role model and champion for Capital One Values. • Participate in internal projects that improve investigative processes. Requirements • High School Diploma, GED or equivalent certification. • At least 3 years of Human Resources, Legal or Risk Management experience. • At least 3 years of investigation experience. Nice-to-haves • 5+ years of experience working in a team corporate environment. • 5+ years of human Resources or legal experience focused on employment investigations. • Human Resources certification. • Knowledge of employment law and practices. Benefits • Comprehensive health benefits. • Financial benefits including performance-based incentive compensation. • Inclusive set of benefits that support total well-being. Apply tot his job Apply To this Job