Specialist, WFM Real Time Analyst - Temporary
About the position
Responsibilities
• Analyze and compare past staffing and revenue reports to prepare daily, weekly, and monthly reports and make recommendations for upcoming months.
• Forecast and recommend staffing headcounts on a long-term basis.
• Uphold and ensure customer data is strictly confidential and respected.
• Work across departments leaders to champion continuous process improvement and motivate the groups you're working with to reach for amazing.
• Bring your time management and organizational skills to manage multiple, complex, ongoing tasks.
Requirements
• 6 months or more data analysis experience
• High school diploma or equivalent
• Engage and support the team in making sure they have the proper tools and systems to accomplish day-to-day tasks
• A solution-oriented mindset to ensure happy customers
• Understanding, interpreting, and manipulating data for reporting.
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