IT Consultant II Solutions SSD - Epic Resolute
About the position
Responsibilities
• Provide support for customers and assigned applications, including software implementation, integration, configuration, and testing.
• Support solution design and translate requirements into workable technical solutions.
• Evaluate third-party vendors as directed.
• Complete work assignments and support business-specific projects by applying expertise in the subject area.
• Develop work plans to meet business priorities and deadlines.
• Coordinate and assign resources to accomplish priorities and deadlines.
• Collaborate cross-functionally to make effective business decisions.
• Solve complex problems and escalate high-priority issues or risks as appropriate.
• Recognize and capitalize on improvement opportunities.
• Promote learning in others by providing information, resources, and expertise.
• Build relationships with cross-functional stakeholders and influence others through technical explanations.
• Develop requirements for complex process or system solutions by interfacing with stakeholders and IT teams.
• Lead junior team members in the development process as appropriate.
• Leverage multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements.
• Develop and document comprehensive business cases to assess costs, benefits, ROI, and TCO of proposed solutions.
• Provide insight and support the evolution of applications, systems, and processes to a desired future state.
• Map current state against future state processes and identify the impact of requirements on solution components.
• Provide recommendations on integrating requirements with current systems and business processes.
• Identify and validate value gaps and opportunities for process enhancements or efficiencies.
• Support continuous process improvement by participating in the development and maintenance of standardized tools, templates, and processes.
Requirements
• Bachelor's degree in Business Administration, Computer Science, CIS or related field.
• Minimum of six (6) years experience in IT consulting, business analysis, or a related field.
• Two (2) years experience in software or system testing across multiple IT environments.
• Three (3) years experience working for an IT organization.
• Two (2) years experience working on projects requiring integration of cross-functional technology and/or business solutions.
• Two (2) years experience in workflow analysis, including the use of modeling software (e.g., Visio).
• Two (2) years in a leadership role working with project or technical teams.
• Two (2) years experience in business case development and analysis.
• Two (2) years of work experience in a role requiring interaction with senior leadership.
• Four (4) years consulting experience in hospital operations.
• Three (3) years experience in solutioning process/service metrics and reporting.
Nice-to-haves
• Master's degree in Business Administration, Computer Science, CIS or related field.
• Two (2) years software or application development experience.
• Two (2) years experience in asset management.
• Three (3) years experience working for a health care organization.
Benefits
• Flexible work location with the option to work from home.
• Equity, inclusion, and diversity initiatives.
• Commitment to creating an inclusive work environment.
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