Client Relations (Sales)

Are you passionate about helping families grow and thrive while excelling in a results-driven, relationship-focused role? Family Source Consultants, a leading surrogacy and egg donation agency, is seeking a sales-driven and compassionate Client Relations Advisor to join our team! In this dynamic position, you'll be the first point of contact for intended parent leads—guiding them with empathy, education, and confidence as they take the first steps in their family-building journey. This role blends purpose and performance, requiring someone who thrives in client-facing conversations and has a strong ability to convert interest into commitment. You’ll also play a key role in cultivating and maintaining strong partnerships with fertility centers and clinics nationwide. Duties • Serve as the primary contact for new intended parent leads, providing prompt, informative, and supportive communication • Lead with confidence and sales acumen to convert high volumes of inquiries into committed clients • Build trust and connection with leads through personalized consultations, strategic follow-up, and a deep understanding of FSC’s value • Present the value, reputation, and comprehensive support that Family Source Consultants offers at every touchpoint • Maintain accurate tracking of lead activity and conversion metrics using CRM systems and performance dashboards • Proactively identify and pursue opportunities to grow our client base and improve conversion outcomes • Build, nurture, and expand referral relationships with fertility clinics and reproductive professionals nationwide Who You Are • A passionate communicator who genuinely cares about helping others • Sales-minded with a proven track record of achieving goals or metrics in a client-facing role • Naturally empathetic and professional with high emotional intelligence • Detail-oriented, organized, and motivated to follow through with every lead • Comfortable working in a fast-paced, emotionally sensitive environment • Able to build strong, trusting relationships with both clients and partners Qualifications • Ability to develop strong relationships quickly and work in a fast-paced environment characterized by growth and change • Have impeccable communication skills • Ability to work independently and prioritize multiple tasks • Possess excellent time management and organizational skills • A heart for helping others and a passion for family building At Family Source Consultants, we lead with compassion, integrity, and purpose. You’ll be part of a team that’s changing lives - one family at a time. We offer competitive pay and a supportive work culture with the opportunity to make a meaningful impact every single day. • Salary + Generous Commission • Remote Schedule • Medical, Vision and Dental Insurance • 401(k) + Matching • Generous PTO • To work in a meaningful industry that is life-changing Job Type: Full-time Pay: From $50,048.21 per year Benefits: • 401(k) • 401(k) matching • Dental insurance • Flexible schedule • Flexible spending account • Health insurance • Health savings account • Paid time off • Travel reimbursement • Vision insurance • Work from home Compensation Package: • Commission pay Schedule: • Day shift • Evenings as needed • Monday to Friday Work Location: Remote Apply tot his job Apply To this Job