Insurance Agency Software Implementation Trainer (Remote)

Are you passionate about training, software, and the insurance industry? Do you enjoy helping others succeed with technology? If so, we’d love to meet you. Jenesis Software is seeking a motivated and engaging Software Trainer to join our fully remote team. If you’ve worked in an insurance agency and have experience training others — this role could be a perfect fit. About Us Jenesis is a nationwide software company with over 20 years of experience providing agency management systems to independent insurance agencies. We also offer websites and social media marketing services tailored for insurance professionals. Our strength is a collaborative, people-first team that loves what we do and supports one another—and it shows in our glowing reviews. Visit: www.jenesissoftware.com/about-us-insurance-agency-management-system What You’ll Do • Learn the Jenesis platform inside and out • Deliver engaging, camera-on training sessions via Zoom • Build relationships with agency clients during onboarding and beyond • Support customers post-training and help ensure successful adoption • Record helpful training videos for new features and our learning library • Test system updates and share usability feedback with our development team • Collaborate with internal teams to align training with company goals • Occasionally work outside standard hours when needed Characteristics and Skills We Value • Strong listener with a warm, engaging tone • Passionate about helping others succeed • Detail-oriented and resourceful • Professional, empathetic, and dependable • Independent but a strong team collaborator Requirements • Experience working at an insurance agency, carrier, or vendor • Prior experience training others on software, systems, or processes • Clear, professional communication and presentation skills • Comfortable using Zoom, screen sharing, and remote tools • Reliable, organized, and self-directed in a fully remote environment • Must pass a full background check Preferred (Nice to Have): • Experience with Agency Management Systems (e.g. Jenesis, EZLynx, AMS360, HawkSoft) • CRM knowledge • Bilingual • Associate’s or bachelor’s degree Compensation & Benefits • Salary: $45,000 to $55,000 annually • Bonus opportunities • 100% company-paid health insurance (BCBS) after 60 days • 401(k) with 3% company match • Unlimited paid time off (based on performance goals) • Fully remote position • Internet reimbursement • Dental, vision, and life insurance available Job Type: Full-time Schedule: Monday to Friday (8-hour shifts) Work Location: Remote To learn more about what it’s like to work at Jenesis, visit: www.jenesissoftware.com/about-us-insurance-agency-management-system Job Type: Full-time Pay: $45,000.00 - $55,000.00 per year Benefits: • 401(k) • 401(k) matching • Dental insurance • Health insurance • Life insurance • Paid time off • Vision insurance Application Question(s): • Do you have experience working in an insurance agency? • Have you ever trained others on using software or processes? • What agency management systems or CRMs have you used? • Are you comfortable conducting training over Zoom or similar platforms? Work Location: Remote Apply tot his job Apply To this Job