IDD Remote Lead Evening Case Manager

About the position Responsibilities • Ensure continuity of care for consumers during the evening shift. • Develop and maintain relationships with staff and families. • Act as a liaison between Support Coordinating Organizations, Behavior Specialists, and external stakeholders. • Familiarize with Charting the LifeCourse and various support programs. • Manage clock-ins and clock-outs for staff. • Schedule and reach out to families regarding attendance issues. • Contact staff about attendance concerns. • Coordinate between Recruitment and Program Coordination departments. • Hold weekly information sessions in the evenings. • Review progress notes and provide staff updates. • Lead DSP meetings to discuss progress and concerns. • Reach out to families for staffing updates and follow up on applications. • Conduct monthly virtual wellness checks with families and individuals. • Provide progress regarding supports and obtain feedback from families. • Conduct monthly progress check-ins with staff. Requirements • High school diploma and three to five years of related experience required. • Bachelor's degree preferred. • Must pass a criminal background check and health screening. • Maintain a valid driver's license. • Good communication skills (verbal and written). • Interpersonal and organizational skills required. • Ability to monitor and assess personal performance and that of others. • Knowledge of the healthcare industry as it relates to support qualifications. • Experience with caseload management, typing, reading, and writing. • Ability to motivate staff and resolve tasks positively. Nice-to-haves • Experience in scheduling (1 year preferred). • Experience managing caseloads (1 year preferred). • Experience with IDS Waiver & ODP (1 year preferred). • Experience developing relationships with families (1 year preferred). • Experience working directly with staff (1 year preferred). • Experience training staff (1 year preferred). • Experience working with adults with special needs (1 year preferred). • Experience in a startup company (1 year preferred). • Experience with virtual communication and professional emails (1 year preferred). • Experience making and receiving inbound and outbound calls (1 year preferred). Benefits • 401(k) • Dental insurance • Employee assistance program • Health insurance • Life insurance • Retirement plan • Vision insurance Apply tot his job Apply To this Job