Remote Chat Support Specialist

We are looking for a Remote Chat Support Specialist to assist customers through live chat on our website and e-commerce channels. You’ll answer product questions, help resolve basic order issues, and deliver clear, professional support to our customers in real time. Key Responsibilities • Respond promptly to customer inquiries via live chat • Assist with product information, order status, and site navigation • Record and categorize customer inquiries in the support system • Escalate complex issues to the appropriate department • Maintain a friendly and professional tone in all communications • Support team performance goals through consistent engagement Qualifications • 1+ year of experience in customer service or chat support • Strong written communication and multitasking abilities • Familiarity with platforms like Gorgias, Zendesk, or Shopify is a plus • Ability to work independently and follow scripted workflows • Interest in health, fitness, or supplements is helpful but not required Benefits • Health and Vision Insurance • PTO and Company Holidays • Product Discounts • Supportive team environment Apply tot his job Apply To this Job