Telemarketing Social Media Agent – Customer Care (Entry Level / Remote)

Telemarketing Social Media Agent – Customer Care (Entry Level / Remote): Engage with customers across social media platforms, addressing inquiries and resolving issues promptly. Utilize telemarketing skills to enhance customer satisfaction and promote services. Maintain a positive online presence, fostering community engagement. Collaborate with team members to ensure consistent messaging and support. Adapt to various communication styles, ensuring clarity and empathy. Stay updated on product knowledge and industry trends. Prioritize customer experience, aiming for swift resolution and lasting relationships. What you will be doing:Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers. Contract length:No fixed term. Rate:$35 per hour. Skills/background needed:Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection. Hours per week:10 + hours a week. Location: Remote work online (United States preferred). Live chat support workers are in huge demand worldwide right now. If you can start right away please apply below. Apply tot his job Apply To this Job