Senior Manager, Digitally Managed - Lead the Way in Merchant Growth and Development
Join American Express as a Senior Manager, Digitally Managed, and be part of a global team that empowers businesses to thrive. As a key player in our Regional & Centralized Client Group (RCCG), you will drive growth strategies, oversee a portfolio of approximately 90,000 digitally managed merchants, and collaborate with cross-functional teams to deliver exceptional customer experiences. With a competitive salary range of $70,000 to $125,000 annually, bonus benefits, and a comprehensive benefits package, this is an opportunity to take your career to the next level.
At American Express, we value diversity, equity, and inclusion, and we're committed to creating a workplace where everyone feels seen, heard, and valued. As a Senior Manager, Digitally Managed, you will:
- Develop and execute growth strategies for our digitally managed merchant portfolio
- Analyze large data sets to inform business decisions and optimize portfolio performance
- Collaborate with key stakeholders to drive business outcomes and resolve escalated merchant issues
- Lead and support a team of account specialists to achieve business objectives
- Stay up-to-date with industry trends and leverage insights to drive business growth
To succeed in this role, you will need:
- Strong analytical and problem-solving skills, with the ability to turn data insights into actionable strategies
- Excellent communication and interpersonal skills, with the ability to build strong relationships with merchants and stakeholders
- Demonstrated experience in pipeline management, strategic account planning, and portfolio management
- A strong growth mindset, with a willingness to adapt to changing business needs and priorities
- A bachelor's degree and a minimum of 4 years of experience in a related field
At American Express, we offer a range of benefits to support your well-being, including:
- Competitive base salaries and bonus incentives
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working arrangements, including hybrid, onsite, or virtual options
- 20 weeks paid parental leave for all parents, regardless of gender
- Free access to global on-site wellness centers and confidential counseling support
Don't miss this opportunity to join a dynamic team and take your career to the next level. Apply now to become a Senior Manager, Digitally Managed, at American Express.
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