Oracle Systems Analyst- LDMO Records and Advising (RAD) Team

APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants. Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants. POSITION SPECIFICS The LionPATH Development and Maintenance Organization (LDMO), a unit of Penn State Information Technology, is looking for a highly motivated, knowledgeable, and proactive individual to fulfill the role of Oracle Systems Analyst (Advanced Professional) for the LDMO Records and Advising (“RAD”) Team. An Oracle Systems Analyst is responsible for optimizing and supporting Oracle enterprise resource planning (ERP) applications and solutions (i.e., LionPATH) to enhance business operations; analyzes business processes; configures Oracle modules; troubleshoots and resolves system and user issues; provides support to ensure the system meets the university's needs, and more. Note: Penn State’s Student Information System (SIS), referred to as LionPATH, is Oracle’s PeopleSoft Campus Solutions. RESPONSIBILITIES ERP System Management: Evaluate, analyze, and maintain ERP systems; act as a liaison between technical staff and University functional offices/user groups. Stakeholder Collaboration: Communicate effectively and maintain strong, collaborative relationships with multiple University functional offices and stakeholders. Customer Support: Provide advanced customer service and functional support to end users in areas related to Student Records and/or Academic Advising; assist with implementing workarounds when system issues affect operations. Business Needs Analysis: Determine options for addressing new business needs or requirements through existing system functions; develop clear requirements and translate them into detailed functional specifications when modifications or interfaces are needed. Project Management: Manage complex projects, review progress, and evaluate results. Feedback and Prioritization: Collect user feedback regarding system performance and work with team to prioritize requests. Prioritize and deliver requests from multiple constituencies with often overlapping timelines and varying levels of complexity. Quality Assurance: Develop and execute test plans and validation, as well as other quality assurance measures; conduct and coordinate testing such as system, user acceptance, performance, security, usability, etc. Reporting and Analysis: Design, implement, and analyze reports to determine overall trends within the organization. Vendor Relations: May maintain relationships with vendors; collaborate on bug fixes, new features, and proper use of products. Training and Communication: Develop and provide training sessions, demonstrations, and regular communication to functional offices/end-users. Documentation: Maintain system documentation and records of changes and incidents. MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS Bachelor's Degree 3+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None PREFERRED EXPERIENCE AND/OR KNOWLEDGE Higher Education experience in IT and/or a functional office related to Student Records and/or Academic Advising Familiarity with Oracle’s PeopleSoft Campus Solutions, especially the Student Records module, Academic Advisement functionality, and related functionality (including, but not limited to: PS Query, Degree Audits, Student Activity Guides, COMMGEN, and/or QBU) LOCATION This position is fully remote (within the United States). Standard working hours are in the Eastern Time Zone. BACKGROUND CHECKS/CLEARANCES Employment with the University will require successful completion of background check(s) in accordance with University policies. Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S. SALARY & BENEFITS The salary range for this position, including all possible grades, is $76,700.00 - $115,100.00. Salary Structure - Information on Penn State's salary structure Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page. CAMPUS SECURITY CRIME STATISTICS Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. EEO IS THE LAW Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473. The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission. Federal Contractors Labor Law Poster PA State Labor Law Poster Penn State Policies Copyright Information Hotlines There’s a reason Penn State consistently ranks among the top one percent of the world’s universities. Across 24 campuses, our 100,000 students and 40,000 faculty and staff know the real measure of success goes beyond the classroom – it’s the positive impact made on communities across the world. Our ideals stem from our origins as Pennsylvania’s sole land-grant institution, which allow us to continue to bring positive impact to humanity through our teaching, research, and engagement mission. And across the world is a community of Penn Staters – more than half a million strong – driven by that same spirit to serve our local and global communities. At Penn State, passion is met with collaboration in an environment that is rooted in shared pride for the accomplishments of our fellow students, faculty, staff, and alumni. Penn Staters cheer each other on to build a culture committed to service and engagement. Our University values represent our core ethical aspirations for all our daily activities and actions as students, faculty, staff, and volunteers at Penn State. Our values are as follows; Integrity, Respect, Responsibility, Discovery, Excellence, and Community. We Are Penn State. One Community. Impacting Many. Apply tot his job Apply To this Job