Remote Part-Time Dispatcher Opportunity (Weekends & Holidays) - Join Our Team!

Embark on a rewarding career journey with Johnson Service Group! We're seeking a highly skilled and dedicated Part-Time Dispatcher to join our dynamic team, working remotely after completing an onsite training program in Charlotte, NC. As a key player in our operations, you'll be responsible for scheduling service work, emergency response, and monitoring workflow for our 3-state service area. If you're a motivated individual with excellent communication skills and a passion for delivering top-notch customer service, we encourage you to apply!

About the Role:

• Hybrid training schedule with 2 days onsite per week, up to 4-6 weeks in duration
• Remote work arrangement after training, with a schedule of weekends and holidays (7am-6pm)
• Opportunity for extra hours throughout the week (misc. time during the shift of 3:30 PM – Midnight, Monday – Friday)
• 20 hours expected, with the possibility of working up to 36 hours as requested

Key Responsibilities:

• Schedule service work and emergency response for a 3-state service area, operating on a 24/7/365 schedule
• Monitor workflow for approximately 350 Service Technicians
• Assign, route, and adjust workloads of field service personnel in daily operations for all customer service
• Answer inbound calls from technicians, first responders, and emergency customers

Requirements:

• High school diploma or equivalent
• Strong written and verbal communication skills
• Demonstrated computer and technical aptitude
• Strong customer service background
• Experience as a Dispatcher is highly desirable

What We Offer:

• Competitive hourly rate of $24.00
• Opportunity to work with a leading staffing and consulting services company
• Collaborative and dynamic work environment
• Equal employment opportunities and a commitment to diversity and inclusion

About Johnson Service Group:

Johnson Service Group (JSG) is a North American leader in the staffing and consulting services industry, with 40 years of experience investing in people and companies. We empower our employees to succeed, help our clients reach their goals, and strive to make a positive impact in our communities.

How to Apply:

If you're a motivated and customer-focused individual looking for a new challenge, please apply now to join our team! We encourage you to apply even if you don't feel like a perfect match – we're looking for great people to join our friendly team.