Remote Part-time Chat Specialist - Automotive Industry

Join Our Dynamic Team as a Part-time Chat Specialist and Thrive in a Remote, Supportive Environment! We're seeking a highly skilled and customer-focused individual to engage with clients, drive leads, and deliver exceptional online support. As a Part-time Chat Specialist, you'll be the face of our company, representing our automotive dealer clients and providing top-notch service to customers. If you're passionate about technology, customer service, and the automotive industry, we want to hear from you!

This is a remote opportunity, allowing you to work from the comfort of your own home, as long as you reside in one of the following states: Alabama, Arkansas, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Ohio, Oklahoma, Pennsylvania, Tennessee, Texas, Utah, West Virginia, or Wisconsin.

About the Role:

As a Part-time Chat Specialist, you will:

• Engage in online conversations with customers, addressing their inquiries and providing accurate information about our products and services
• Narrow down on appointment information to schedule appointments and capture customer contact information for lead generation and client review
• Summarize interactions based on customer needs for client review and develop a knowledge base of our evolving products and services
• Provide exceptional customer service, ensuring a positive experience for our clients and their customers

Requirements:

• Previous experience in retail customer service or the automotive industry is preferred but not necessary
• Basic internet and window-based computer skills, with a strong ability to multitask (gaming experience is a plus!)
• Positive and professional demeanor, with excellent written and verbal communication skills
• Ability to adapt to change and thrive in a quick-paced work environment

What We Offer:

• Competitive hourly rate of $13.00
• 25-39 hours per week, with a variety of shifts (day, evening, and night)
• 401(k) and 401(k) matching
• On-the-job training and a referral program
• A fun, relaxed, and professional work environment

Application Questions:

• Do you own your own computer or laptop with a webcam and microphone?
• Are you able to attend four weeks of paid, remote training via Zoom?
• Are you able to work five days a week, including a Saturday or Sunday?
• Do you reside in one of the required states?

How to Apply:

If you're a motivated and customer-focused individual who is passionate about the automotive industry, we encourage you to apply! Even if you don't feel like a perfect match, we'd still love to hear from you. Apply now and join our dynamic team as a Remote Part-time Chat Specialist!