Field-Based MSW Behavioral Health Case Manager - New York
Join Our Team and Make a Difference in the Lives of Others
We are seeking a compassionate and experienced MSW Behavioral Health Case Manager to join our team at Optum Home & Community Care, part of the UnitedHealth Group family of businesses. As a Field-Based MSW Behavioral Health Case Manager, you will play a critical role in providing holistic care to individuals with complex medical and behavioral needs, helping them navigate the healthcare system and connecting them to essential support services.
Job Highlights:
- Start Date: Immediate openings available
- Position: MSW Behavioral Health Case Manager - Field Based
- Location: Remote (New Hyde Park, NY area)
- Company: Optum Home & Community Care, UnitedHealth Group
- Compensation: Competitive salary ($58,300 - $114,300 annually) and comprehensive benefits package
In this role, you will have the opportunity to work with a diverse population, including adults with serious mental illness, emotional disturbances, and substance use disorders. You will be responsible for conducting patient assessments, determining appropriate levels of behavioral care, and managing cases throughout the entire treatment plan. Your expertise will help us deliver high-quality, patient-centered care that addresses the physical, mental, and social needs of our members.
Primary Responsibilities:
- Conduct patient assessments in home settings to determine appropriate levels of behavioral care
- Obtain information from providers on outpatient requests for treatment and determine if additional clinical treatment sessions are needed
- Manage behavioral health cases throughout the entire treatment plan, administering benefits and reviewing treatment plans in collaboration with the interdisciplinary care team
- Assist in coordinating Medicaid/Medicare benefits and transitions between various areas of care
- Communicate with members who have complex medical needs and may have communication barriers
- Identify ways to add value to treatment plans and consult with facility staff or outpatient care providers on those ideas
Required Qualifications:
- Master's Degree in Social Work (MSW)
- 2 years of experience in long-term care, home health, hospice, public health, or assisted living
- 1 year of clinical or case management experience
- Experience working with MS Word, Excel, and Outlook
- Ability to travel in designated territory within New York state
Preferred Qualifications:
- Experience with electronic charting
- Experience arranging community resources
- Experience working with complex family systems and dynamics
- Experience in Crisis Intervention
- Experience working in Duals (DSNP) and/or Medicaid environment
- Field-based work experience
- Knowledge of Medical and Behavioral Health Diagnosis and terminology
If you are a motivated and compassionate individual with a passion for delivering high-quality patient care, we encourage you to apply for this exciting opportunity. Join our team and make a difference in the lives of others!
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