Join Our Team: Delta Live Chat Agent - Flexible Schedule Available
Unlock a Rewarding Career with Delta Airlines! We're seeking motivated individuals to join our team as Live Chat Agents, offering a flexible schedule and the opportunity to work with a leading global airline.
As a Live Chat Agent, you'll be the front-line of support for our customers, providing assistance and resolving issues through our live chat platform. This role is perfect for those who are looking for a dynamic, customer-focused job with a reputable airline.
**Responsibilities:**- Respond to customer inquiries in a timely and professional manner via live chat.
- Troubleshoot and resolve issues related to reservations, flight changes, and other travel-related concerns.
- Provide information about Delta Airlines services, policies, and procedures.
- Escalate complex issues to the appropriate department as necessary.
- Maintain detailed and accurate records of customer interactions.
- Meet performance metrics and targets set by the company.
- Stay updated with the latest changes and updates in airline industry standards.
- Must be a resident of Georgia.
- Excellent written communication skills.
- Strong problem-solving abilities.
- Ability to work independently and manage time effectively.
- Basic understanding of airline operations and customer service principles.
- Reliable internet connection and a quiet, dedicated workspace.
- Proficiency in using live chat software and basic computer applications.
- Comprehensive Health and Dental insurance plans.
- Paid Training sessions to ensure you are well-equipped for the job.
- Paid Vacations for a healthy work-life balance.
- Retirement Plans to secure your future.
- Flight Benefits allowing you to travel with Delta Airlines at reduced rates.
Delta Airlines is one of the leading global airlines, committed to providing the best travel experience to our passengers. With a rich history and a reputation for excellence, Delta Airlines offers a rewarding work environment where employees are valued and respected.
**Ready to Apply?**If you are passionate about helping people and looking for a flexible, part-time position, we encourage you to apply for the Delta Live Chat Agent role. Together, let's make every journey a memorable one for our passengers!
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