Remote Colleague Student Consultant (100% Remote, US)
Join Our Mission to Empower Student Success as a Remote Colleague Student Consultant! At Ellucian, we're dedicated to helping higher education institutions unlock learning for all. As a global market leader in EdTech, we're seeking a talented and motivated individual to join our team as a Colleague Student Consultant. In this role, you'll have the opportunity to work with a state-of-the-art platform, collaborate with a team of bright and motivated professionals, and drive success with a competitive salary and comprehensive benefits package.
As a Colleague Student Consultant, you'll be instrumental in delivering innovative solutions that transform higher education. You'll partner with our customers to enable their transformation to cloud/SAAS solutions, ensuring successful adoption and driving institutional success. With a focus on customer satisfaction, project achievement, and utilization targets, you'll make a meaningful impact on the future of higher education.
About the Opportunity
We're looking for a skilled professional with experience in Colleague Student Information Systems or higher education, passionate about delivering innovative solutions that drive student success. If you're a super user of Colleague Student Information Systems or have experience implementing Colleague Student Information Systems modules, we want to hear from you!
Key Responsibilities:
- Deliver high-quality implementation consulting services to drive customer success
- Collaborate with consulting teams and peers to exceed customer and project expectations
- Identify and remediate issues that impede customer greatness
- Drive innovative and transformative strategies for successful SaaS implementations
- Continuously improve the customer experience through service artifacts and development
What You'll Bring:
- 5+ years of Colleague Student experience
- 2+ years of implementation and consulting experience
- Strong communication and presentation skills
- Ability to communicate with C-level and project leaders
- Experience with problem-solving, root cause analysis, and delivery readiness
- Strong prioritization skills and ability to manage activities based on business impact
What We Offer:
- Comprehensive health coverage: medical, dental, and vision
- Flexible time off and Thrive Flex Lifestyle Account (LSA)
- 401k with match and BrightPlan
- Parental Leave and 5 charitable days
- Telemedicine, wellness, and mental health support
- Diversity and inclusion programs and employee referral bonuses
- Education Assistance Program and professional development opportunities
Join Our Team:
If you're passionate about empowering student success and driving innovation in higher education, we want to hear from you! Apply today and let's build the future together.
Apply for this job