Join Our Dynamic Team: Chat Specialist (On-Site) - Unlock Your Potential

Be part of a vibrant community that brings creative, custom t-shirts to life! As a Chat Specialist at Rush Order Tees, you'll provide exceptional customer experiences, driving loyalty and success through dynamic conversations. Enjoy a competitive salary, comprehensive benefits, and opportunities for growth in a supportive, inclusive atmosphere.

We're seeking a skilled and diverse individual to join our team, providing top-notch support to our customers through our web-based live chat console. As a Chat Specialist, you will:

• Quickly answer online chat requests and questions, showcasing extensive knowledge of our website, products, and services
• Engage in personalized, non-scripted conversations to drive customer loyalty and satisfaction
• Work collaboratively with our team to meet individual and company benchmarks, prioritizing tasks and multi-tasking with ease
• Utilize critical thinking skills, adaptability, and attention to detail to provide exceptional customer experiences

Requirements:

• Typing speed of 75+ WPM (typing test available at https://www.typingtest.com)
• Effective written and oral communication skills
• Ability to navigate website pages, quickly identify information, and prioritize tasks
• Detail-oriented, customer-focused, and adaptable, with a career-oriented and professional mindset
• Experience in sales and/or customer service is a plus, as is fluency in multiple languages

What We Offer:

• A supportive, inclusive atmosphere that values your contributions
• Opportunities for personal and professional growth through work experience
• An attractive and equitable compensation package, including salary and premium benefits
• A commitment to equal opportunity employment and a diverse, inclusive workplace

Our Commitment to Health and Safety:

We prioritize the health and safety of our employees, requiring COVID-19 vaccines for all employees, including new hires. Training for this position is on-site, and we reserve the right to decide on the work arrangement (on-site, remote, or hybrid) based on company needs.

Submit Your Application

Seize this opportunity to make a significant impact and take the first step towards a rewarding new role. Apply now and join our dynamic team!