Overnight Customer Service Representative(s)

Bishop & Company is seeking highly skilled and customer-focused Overnight Customer Service Representatives for a 12 month temporary opportunity with a large local company. The Overnight Customer Service Representative is responsible for handling emergency outages and providing exceptional support to our client's customers during late-night hours. The Overnight CSR will transition to a remote opportunity after the completion of in-person, daytime training. Candidates must reside on Oahu by time of hire. Required Skills • Multi-tasking and problem-solving skills • Ability to complete in-person training during regular business hours before transitioning to night shift. • Analytical and computer literate • 45 wpm typing and speaking on the phone simultaneously • Excellent communication and interpersonal skills • Ability to work in a fast-paced environment • Proficient in Excel and Word • Ability to work independently and as part of a team • Prior experience in customer service or call center environment Required Education and Experience • High school diploma or equivalent required; some college or technical training preferred • 1-2 years of customer service or call center experience Other Requirements • Must be able to work extended hours or additional days depending on company needs • Ability to work independently and make sound judgments in a fast-paced environment Additional Job Details • Pay: $30/hr • Shift: 10:00pm to 6:00am • Temporary for 12-months from hire • Opportunity to work from home with all necessary equipment provided • Training will take place in our client's Downtown Honolulu office Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii. We charge no fees to candidates and our client services are 100% guaranteed. Please forward resumes to: Bishop & Company Phone: 808-839-2200 Website: http://www.bishopco.net/ Location: Honolulu, HI • **No relocation, In-state applicants only. Must be available to interview immediately.*** Apply To this Job   Apply for this job