Virtual Administrative Specialist
Join Vanguard College Prep and play a vital role in empowering students to achieve their college dreams! We're seeking a highly organized and proactive Virtual Administrative Specialist to provide comprehensive support to our team. This is a fantastic opportunity for a self-motivated individual to contribute to a dynamic and growing organization.
At Vanguard, we're revolutionizing college preparation by making it engaging and effective. We're passionate about helping students develop the skills and confidence they need to succeed in higher education. Our friendly and collaborative culture fosters growth and development. As a Virtual Administrative Specialist, you'll be the central point of contact, ensuring smooth operations and supporting our mission of preparing students for college success.
Key Responsibilities:
- Serve as the primary point of contact for staff, students, and parents, managing inquiries and communications effectively.
- Manage incoming calls, directing them to the appropriate personnel and taking accurate messages.
- Assist in nurturing relationships with current clients.
- Proctor student tests as needed.
- Report any issues related to staff, clients, vendors, or subcontractors to the Directors.
- Develop, implement, and maintain efficient office systems and procedures.
- Manage and respond to all work-related emails.
- Maintain and manage the company calendar, appointments, and client schedules.
- Schedule appointments for Directors.
- Organize and compose office correspondence, documents, and reports.
- Provide support to sales and production efforts.
- Create engaging social media content for company platforms.
- Prepare and send out communications (thank you notes, referral gifts, etc.).
- Review upcoming daily/weekly schedules with Directors.
- Participate in staff meetings as required.
- Ensure the company's public image aligns with our branding.
- Assist with marketing initiatives.
Qualifications:
- Exceptional organizational and time management skills.
- Highly self-motivated and able to work independently with minimal supervision.
- Coachable with a positive and proactive attitude.
- Ability to thrive under pressure and multitask effectively in a professional setting.
- Excellent communication skills, both written and verbal, with a customer-centric approach.
- Highly professional, extremely organized, and punctual.
- Proficient in iOS, Windows, MS Office Suite, and G-Suites.
- Experience in an educational institution is a plus.
- Strong business etiquette and follow-up skills.
- Detail-oriented with the ability to prioritize tasks to meet deadlines.
- Tact and discretion in handling confidential information.
- Maintain a calm and professional demeanor.
- Ability to work methodically in a fast-paced environment.
Requirements:
- Bachelor's Degree or higher.
- Reliable computer with Windows 10 or Catalina MacOS.
- Functional video camera.
- High-speed internet (minimum 20mb/s).
- Quiet home workspace with a clean background.
Benefits:
- Paid Time Off
- Sick Days
- Vacation Days
Salary:
- $15.00 - $18.00 per hour, commensurate with experience and qualifications.
To Apply:
Ready to make a difference? Please submit your cover letter, resume, and three references.
About Vanguard College Prep:
Vanguard College Prep is dedicated to revolutionizing the college preparation process, making it enjoyable and accessible for all students. We strive to ensure our students are fully prepared for the rigorous college admissions process, focusing not just on test scores but also on developing essential skills and foundational knowledge.
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