Carrier Submissions Coordinator

Join Our Mission to Simplify Health Insurance

At SimplyInsured, we're dedicated to eliminating fear and complexity from health insurance. We empower small business owners to make informed decisions about their employees' health coverage, and we're growing rapidly with over 20,000 customers and major partnerships with Intuit and Square.

Job Summary:

We're seeking a highly organized and customer-focused Carrier Submissions Coordinator to join our Client Onboarding team. As a key player in our operations, you'll work closely with insurance carriers to ensure seamless enrollment and resolve eligibility concerns, providing an exceptional experience for our customers.

Key Responsibilities:

• Collaborate with the Client Onboarding team to submit required documentation to insurance carriers
• Resolve eligibility concerns with carriers to ensure timely enrollment
• Verify accurate enrollment of customers on our platform
• Proactively communicate with carriers via phone, email, and text to expedite the onboarding process
• Partner with internal teams to deliver a high-satisfaction experience for customers

Requirements:

• 1-2 years of experience in sales, operations, or customer service
• Passion for helping others, particularly in health-related matters
• High productivity and organizational skills
• Familiarity with support ticketing and CRM software tools
• Excellent written and verbal communication skills

What We Offer:

• Competitive compensation and generous stock option packages
• Comprehensive benefits, including 100% medical, dental, and vision insurance coverage
• Flexible time-off plan and 401k matching
• A values-driven culture that invests in employee success and growth

Compensation:

The base salary range for this position is $16.00 per hour, with opportunities for growth and bonus eligibility based on performance.

Our Culture:

We value transparency, feedback, and diversity, and we're committed to creating an inclusive environment where every opinion is respected. If you're passionate about simplifying health insurance and making a difference in people's lives, we encourage you to apply.

We are an equal opportunity employer and welcome applications from underrepresented backgrounds. #LI-Remote