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Remote, USA Full-time Posted 2025-11-02
**Job Title:** Entry-Level Customer Care Representative (Facebook Messenger) - Remote Opportunity ($35/hour) **Company:** [Remote Job Team] **Job Description:** We are seeking an entry-level customer care representative to join our remote team, providing exceptional service to customers through Facebook Messenger. As a key member of our customer-facing team, you will be responsible for resolving customer inquiries and concerns in a timely and professional manner. **About the Company:** Our client is a well-established company committed to delivering high-quality products and services to its customers. They prioritize their employees' well-being, offer comprehensive benefits, and provide opportunities for growth and advancement. **Job Responsibilities:** * Respond to customer inquiries and concerns via Facebook Messenger in a professional and timely manner * Identify and escalate issues that require further attention to the appropriate department * Maintain accurate records of customer interactions and resolutions * Collaborate with team members to improve processes and procedures * Provide exceptional customer service to ensure customer satisfaction **Requirements:** * High school diploma or equivalent * 1-2 years of customer service experience preferred * Excellent written and verbal communication skills * Strong problem-solving skills * Comfortable working in a fast-paced environment * Ability to multitask efficiently * Familiarity with Facebook Messenger and other social media platforms **What We Offer:** * Competitive hourly rate ($35/hour) * Comprehensive benefits package, including healthcare, retirement plans, and paid time off * Opportunities for growth and advancement within the company * A supportive and inclusive work environment **How to Apply:** To apply for this position, please visit RemoteJobRecruiting.com. We look forward to receiving your application! Apply for this job  

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