Join Our Team: Aetna Account Manager

Requirements:

• 3+ years of experience in a client-facing or customer support environment, or in a previous Account Manager role
• 3+ years of experience with Microsoft Office Suite, with an emphasis on Excel, PowerPoint, Word, Outlook, and Web applications
• Strong motivation to learn and grow with the organization
• Excellent client service skills
• Outstanding verbal and written communication skills
• Excellent organizational and time management skills
• Ability to multitask, handling multiple tasks and needs on a continuous basis
• Strong interpersonal and collaborative skills, with the ability to work in a team environment
• Ability to work independently in a high-speed and changing workplace with rapid feedback
• Attention to detail and ability to meet deadlines with multiple responsibilities
• Ability to work effectively with different functional areas
• Ability to exercise professional judgment in anticipating, analyzing, and resolving client issues
• Ability to creatively solve problems while managing a large number of variables where standard solutions do not exist
• Ability to analyze and interpret general business periodicals, professional journals, and business communications

Preferred Qualifications:

• Knowledge of Pharmacy Benefit Management (PBM) industry (desirable but not required)
• Experience working with various intranet and extranet systems, CRM, or settlement platforms (e.g., SalesForce, Peoplesafe, AS400 system knowledge, etc.)

Our Company Culture: