Sr. UX Designer - Process Design, Native App, Agile

UX Designer Location: Remote Duration: freelance, 40 hours/week, 12 months Rate: $60-$65/hr We're seeking a UX Designer to contribute to the design of intuitive, inclusive, and impactful digital experiences across multiple touchpoints. In this role, you'll collaborate closely with senior designers, product managers, engineers, and researchers to bring ideas to life from early concepts to polished execution. You'll help shape the user experience across onboarding flows, customer portals, data dashboards, and service tools, while growing your skills in systems thinking, accessibility, and cross-functional collaboration. Responsibilities • Contribute to the end-to-end UX design of web-based and cross-platform digital experiences that support a variety of customer types and internal users. • Collaborate with senior designers and cross-functional partners to define user flows, wireframes, prototypes, and design specifications using tools like Figma, Miro, and Confluence. • Participate in discovery and research activities to understand user needs, pain points, and opportunities. • Translate insights into thoughtful design solutions that balance user needs, business goals, and technical feasibility. • Apply best practices in accessibility, usability, and responsive design to ensure inclusive and scalable experiences. • Support agile development cycles by contributing to sprint planning, design QA, and documentation. • Work with engineering and integration teams to ensure design intent is preserved through implementation. • Help evolve and maintain design system by contributing components, patterns, and documentation. • Participate in design critiques and team rituals, offering and receiving constructive feedback to improve design quality. • Collaborate with internal stakeholders to understand workflows and requirements for tools that support customer success, training, and support teams. Skills & Characteristics • Strong visual and interaction design skills with attention to detail and usability. • Effective communicator who can explain design decisions clearly to peers and stakeholders. • Collaborative team player who thrives in cross-functional environments. • Curious and proactive learner who seeks feedback and growth opportunities. • Comfortable working in ambiguity and iterating toward clarity. • Passionate about inclusive design and creating experiences that serve a wide range of users. • Organized and able to manage multiple priorities in a fast-paced environment. • This is a process design role Required • Bachelor's degree in a relevant field such as HCI, Design, Psychology, or equivalent experience. • 3-5 years/of experience in UX or product design, preferably in cross-functional product teams. • Proficiency in modern design tools (e.g., Figma, Adobe Creative Cloud, Miro). • Must have native app experience • Help with translation and localization - file management for translations. Translated texts get back into Figma file. • Familiarity with agile development processes and collaboration tools (e.g., Jira, Confluence). • Working knowledge of usability principles, accessibility standards, and responsive design. • Portfolio demonstrating user-centered design process, interaction design, and visual polish. • Experience designing for web and mobile platforms; experience in regulated industries is a plus. • Exposure to user research methods and ability to incorporate insights into design work. In this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including medical data. Benefits Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service. Email Your Resume In Word To Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: [email protected] • Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : MO12-1875110 -- in the email subject line for your application to be considered.*** Mallory Orr - Lead Recruiter For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States. This job was first posted by Creative Circle on 08/22/2025 and applications will be accepted on an ongoing basis until the position is filled or closed. Creative Circle is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle. , Apply tot his job Apply To this Job