Technical Writer, Level II

About the position Responsibilities • Maintain user manuals for a large and active product suite (approx. 460 product releases yearly) • Create new user manuals for new products from scratch • Collaborate directly with developers and business analysts • Work directly with product management to communicate product information • Research and document regulatory software updates • Respond to documentation-related questions/concerns from clients/client care • Be deadline driven and adaptable to changing priorities • Communicate effectively with different departments within Optum Requirements • High School Diploma/GED (or higher) • 1+ years of experience as a Technical Writer or in a similar position • 1+ years of experience in the software development life cycle and SCRUM • 1+ years of experience in software documentation (e.g., user's guides, release notes) • 1+ years of experience writing and understanding technical information for diverse audiences • 1+ years of experience using Adobe Acrobat or similar tools for creating PDFs • 1+ years of experience using TechSmith SnagIt or similar tools for taking/editing screenshots • Intermediate level proficiency in Microsoft Outlook, Excel, PowerPoint, Visio, and Word Nice-to-haves • Bachelor's Degree (or higher) • 1+ years of experience with Adobe Experience Manager (AEM) • 1+ years of experience in Adobe FrameMaker • 1+ years of experience in Adobe Photoshop • 1+ years of experience using Rally Dev (or similar SCRUM tool) • 1+ years of experience with MadCap Flare Benefits • 401(k) matching • Comprehensive benefits package • Incentive and recognition programs • Equity stock purchase • 401k contribution Apply tot his job Apply To this Job