Area Hotel Sales Manager – Joplin, M0 in Joplin, MO
Area Hotel Sales Manager - Joplin, M0 - Hilton Garden Inn - Joplin, MO - work from home job
Company: Hilton Garden Inn
Job description: AREA SALES MANAGER- JOPLIN MO
SUMMARY:
The Area Sales Manager, reports to the General Managers & VP of Sales & Marketing who is responsible for the Sales functions of the hotel/s including, but not limited to soliciting of accounts, developing and growing client relationships/business, consistently up-selling the hotel's rooms to meet or exceed set sales & hotel goals, prospect and develop new accounts, follows up promptly on leads generated by the lead sources, Global Sales office/s and responds to sales inquiries, initiates new sales, prospects and qualifies leads and solicits potential clients, entertains clients, conducts site visits and answers questions, determines rates, prepares proposals, negotiates contracts, services accounts and analyzes lost business for the hotels.
Position can be remote with the condition of living within a 100-mile radius of Joplin, MO.
Requirements:
· Must utilize a “hands-on” approach to be actively involved in maintaining current accounts; as well as securing, qualifying, and following up on leads to book new clients.
· Candidate must have good computer skills, communication skills, and excellent hospitality/customer service experience.
· This position demands a flexible schedule and is client/event driven; this individual must be available days/nights/holidays/weekends based on the needs of the client and the Hotel
· Solicit new business to ensure all revenue goals are achieved or exceeded within all market segments. Identify business opportunities, and proactively research, analyze, and tele-market prospective clients
· Develop/maintain knowledge of market trends, competition and customers.
· Sell, coordinate, and execute agreements to Groups. Effectively communicate to all hotel departments the information necessary to successfully execute the group's needs while maintaining a good relationship.
· Assist hotel management with developing and implementing hotel specific selling strategies.
· Hands-on professionalism and a willingness to personally demonstrate a successful method of selling beyond goals and expectations.
· Responsible for internet prospecting. Dedicates time each day to researching the internet for events and sports groups coming to area, uses this information to solicit possible future business.
· Solicits new and existing accounts to meet/exceed revenue goals. This involves making cold calls, direct sales calls, sales blitzes, and hotel tours. In addition, maintaining good working relationships with existing clients while exploring ways to increase revenue.
· Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations; Interacts with guests to obtain feedback on product quality and service levels. Reviews sales guest satisfaction results to identify areas of improvement and ensure that a customer recognition program is in effect throughout Sales.
· Maintain a weekly sales quota of outside calls, all telemarketing calls and site inspections as assigned by the VP of Sales & Marketing
· Works with on RFP process
· Develop & implement SMART plans quarterly
· Has a good understanding of the mid-west area
· Preparing contracts, reports, and other paperwork related to the sales department.
· Maintains well documented, accurate, organized, and up-to-date file management system in order to serve clients and employer in the most expedient, organized and knowledgeable manner. Develops strong customer relationships through frequent communication and the use of professional, courteous, and ethical interpersonal interaction. Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues.
· Promptly follows up on all customer needs and inquiries in an efficient and expedient manner.
· Must have 3-5 years selling experience in Group, and Business Travel Sales experience
· Each associate will be required to follow the rules as found in the M&R Employee Handbook
· Perform other duties as assigned by management, of which employee is capable of performing.
Additional Requirements
· Experience with Marriott & Hilton PMS systems preferred
· Experience with Delphi preferred
· Excellent time management skills
· Strong organizational skills
· Strong customer service orientation and skills
· Must be self-motivated, results oriented, and exhibit a “can do” attitude.
· Creative problem-solving skills
. Position can be remote with the condition of living within a 100-mile radius of Joplin, MO
Area Hotel Sales Manager - Joplin, M0 - Hilton Garden Inn - Joplin, MO - work from home job
Expected salary:
Location: Joplin, MO
Area Hotel Sales Manager - Joplin, M0 - Hilton Garden Inn - Joplin, MO - work from home job
Job date: Sat, 26 Aug 2023 22:27:08 GMT
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Area Hotel Sales Manager - Joplin, M0 - Hilton Garden Inn - Joplin, MO - work from home job
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