Conduent live Chat Full-Time Remote Job - Hiring Now
Conduent is currently hiring full-time Live Chat Agents for a remote position. If you're someone with excellent communication skills, a passion for helping others, and a desire to work in a fast-paced, remote environment, then this could be the job for you. As a Live Chat Agent, you'll be supporting our clients by providing top-tier customer service through live chat platforms.
<strong>Key Responsibilities:</strong>
<ul>
<li>Provide real-time support via live chat for customers.</li>
<li>Assist with troubleshooting, inquiries, and issue resolution.</li>
<li>Offer knowledgeable responses to client queries.</li>
<li>Maintain high customer satisfaction by ensuring clear and accurate communication.</li>
<li>Manage a high volume of chats, ensuring timely responses.</li>
<li>Record and track customer interactions in CRM software.</li>
<li>Adhere to company policies, quality standards, and KPIs.</li>
</ul>
<strong>Benefits:</strong>
<ul>
<li>Competitive salary.</li>
<li>Flexible full-time hours.</li>
<li>Work from home - no commuting required!</li>
<li>Health, dental, and vision insurance.</li>
<li>Paid time off (PTO).</li>
<li>401(k) with company match.</li>
<li>Paid training and development opportunities.</li>
</ul>
<strong>How to Apply:</strong>
Interested candidates are encouraged to apply immediately as we are hiring now. Please submit your resume along with a brief cover letter explaining your interest in the position.<ul>
<li>High school diploma or equivalent (Bachelor’s degree preferred).</li>
<li>Previous experience in customer service, preferably in the travel or airline industry.</li>
<li>Strong verbal and written communication skills.</li>
<li>Proficiency in using computers, including familiarity with CRM systems and Microsoft Office.</li>
<li>Ability to multitask and work in a fast-paced environment.</li>
<li>Strong problem-solving skills and a customer-first mindset.</li>
<li>Reliable internet connection and a quiet workspace free from distractions.</li>
</ul>
Apply Job!