(Work From Home) Remote Technical Support Jobs – Full Time / Part Time – Oakland, CA
UPS is hiring for Remote Technical Support positions in Oakland, CA, offering both full-time and part-time work-from-home opportunities. As a Remote Technical Support professional, you'll be providing critical assistance to UPS customers by resolving technical issues related to UPS products and services.
This is a great opportunity to work from home while utilizing your customer service and technical troubleshooting skills to ensure a seamless experience for customers.
Key Responsibilities:
- Assist customers remotely via phone, chat, or email.
- Troubleshoot and resolve technical issues related to UPS services and products.
- Guide customers through UPS systems, helping them with software or technical issues.
- Maintain accurate records of customer interactions and technical resolutions.
- Collaborate with other departments to resolve more complex issues.
Job Requirements:
- Excellent communication and customer service skills.
- Basic technical troubleshooting and problem-solving abilities.
- High school diploma or equivalent.
- Access to a reliable internet connection and computer.
- Availability for full-time or part-time work.
- Applicants must reside in the U.S. (Oakland, CA residents are preferred).
Benefits:
- 100% remote work-from-home job.
- Flexible full-time and part-time schedules.
- Weekly pay through direct deposit.
- Paid training and professional development opportunities.
- Career growth opportunities within UPS.
How to Apply:
To apply, visit the UPS careers page and submit your application. The application process includes a brief technical skills test to help determine if you're a good fit for the role.
Start your Remote Technical Support career today with UPS in Oakland, CA, and enjoy the flexibility of working from home!
Apply Job!