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Program Case Services Aide – Part Time in Colorado Springs, CO

Remote, USA Full-time Posted 2025-11-02
Program Case Services Aide - Part Time - El Paso County (CO) - Colorado Springs, CO - work from home job Company: El Paso County (CO) Job description: Need more information on completing a job application? See the EPC Application process . Job Summary REPOST Do you have a passion for helping families? Do you enjoy working independently, in a team, and with the public? Can you be objective as well as speak up on behalf of a family in need? If so, the Family Visitation Center might be the perfect place for you. In this position, you will supervise family time between parents and children who have been removed from their care. As a case aide, your duties include taking objective and detailed notes, having regular contact with caseworkers, and offering parenting tips, as well as stepping in on behalf of the children if needed. This position focuses on maintaining and strengthening the bond between parents and their children in a safe and supervised setting. Typical Hiring Range: $18.485 - $22.350 hourly (to be commensurate with qualifications) This position has an anticipated work schedule of 25 hours between Monday - Thursday 9:00 am - 7:00 pm, Friday 9:00 am - 5:00 pm, Saturday 9:00 am - 3:00 pm with Saturdays required, schedule is flexible Monday - Friday within allotted times, subject to change. Under FLSA guidelines, this position is non-exempt. Provides administrative and related support to assigned program in the Children, Youth and Family Services Division. Assists with the coordination and facilitation of services to clients and families within the Children, Youth and Family Services Division of the El Paso County Department of Human Services (DHS). Essential Duties/Responsibilities • Provides administrative support and coordinates client related services in support of assigned program. • Connects clients with community resources, coordinates appointments and meetings with community professionals and assists clients in developing and implementing support systems. • Coordinates, oversees and documents client interactions and contact ensuring appropriate interaction as assigned. • Attends and testifies in DHS case court hearings based on intervention with clients as needed. • Arranges and provides transportation for clients to appointments, therapy, school, court hearings, etc. and assist with the purchase of necessary items as needed. • Participates in meetings and staffings as requested; attends training and workshops. • Provides support to caseworkers, supervisors and managers as needed. • Performs other duties as required. Qualifications Knowledge, Skills, and Abilities: • Ability to understand and promote Family Centered Practice. • Ability to communicate and work effectively with co-workers, clients, other agencies, the public, and the courts. Ability to efficiently plan, schedule, and organize. • Ability to assess situations and make prudent and appropriate decisions; ability to apply conflict resolution and problems solving skills. • Working knowledge of casework practices, procedures, and guidelines. • Ability to accurately and efficiently complete the necessary paperwork, reports, and documentation. • Ability to use personal computer software applications such as Microsoft Office, including Word and Excel. • Ability to work independently as appropriate. • Ability to use standard office equipment to include computer, fax machine, copier, and telephone. • Maintain regular and punctual attendance. Required Education and Experience: • High school diploma or equivalent education. • Minimum six months full-time public contact experience in human services or a related field. • Substitution for public contact experience may include successful completion of a certificate program and/or college course equivalent to public contact in Human services or a related field. Licenses/Certificates: • Must possess and maintain a valid driver's license and proof of automobile insurance as stated within El Paso County's Personnel Policies Manual. Pre-Employment Requirements: • Must pass conditional post offer background investigation to include fingerprinting, motor vehicle record check, drug screen, and physical examination. Work Conditions Duties are performed in an office environment, clients' homes, schools, jails, court, etc. May be exposed to hostile family situations and individuals; exposed to unsanitary and hazardous conditions. Hybrid remote work environment dependent upon Department discretion and business needs. Reliable transportation is required as you will be utilizing your own registered and insured personal vehicle to transport clients as needed; mileage reimbursement is available upon request. This position may require evening and weekend hours. Local and non-local travel may be required. Occasional lifting of files, supplies, children: exerting 20 lbs - 50 lbs occasionally; 10 lbs - 25 lbs frequently, or up to 10 lbs constantly. This is a part-time position regularly working up to 25 hours per week. VISION El Paso County will be a trusted regional leader known for excellence in county service delivery. PURPOSE We provide essential public services to the Pikes Peak Region in support of our residents, businesses, and communities, enhancing the freedom for all to thrive. El Paso County is an Equal Opportunity Employer. Program Case Services Aide - Part Time - El Paso County (CO) - Colorado Springs, CO - work from home job Expected salary: $18.38 - 26.71 per hour Location: Colorado Springs, CO Program Case Services Aide - Part Time - El Paso County (CO) - Colorado Springs, CO - work from home job Job date: Fri, 25 Aug 2023 01:16:21 GMT Apply for the job now! Program Case Services Aide - Part Time - El Paso County (CO) - Colorado Springs, CO - work from home job Apply tot his job Apply To this Job

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